Frequently asked questions

• Family & Pets

  • Does this 3-star hotel accept pets and service animals?
    • Animal Policy: service animals are allowed at the property.
    • Pet Surcharges: EUR 40 per pet.

• Location & Transportation

  • What airport transfer options are available at this hotel?

    Tenuta De Marco provides a bus shuttle.

• Check-in/Check-out & Policies

  • How do check-in and check-out work at Tenuta De Marco hotel?
    • Arrival: check-in is available from 15:00 till 21:30.
    • Departure: guests are required to check out by 10:00.
  • What are the policies for guests at this accommodation?
    • Free Cancellation: free cancellation terms apply.
    • Settlement Types: Visa and Mastercard.

• Room & Bed Comfort

  • What in-room amenities are featured at this 3-star hotel?

    In-room amenities include a flat-screen TV and ironing facilities.

• Parking & Accessibility

  • What parking options are available?

    A car park is available at this property for free.

• Property Facilities & Services

  • What property facilities and services are available at the hotel?

    The 3-star hotel offers luggage storage.

  • What cleaning services and facilities are available at the Tenuta De Marco?
    • Housekeeping Care: dry cleaning and housekeeping service available.
    • Trusted Standards: cleanliness score of the hotel comes in at 9.4.
  • What internet access does the 3-star hotel offer?

    Guests have access to Wi-Fi in public areas.

• Sightseeing & Attractions

  • What landmarks are located near this property?
    • Le Maldive del Salento Beach sits approximately a 10-minute ride away from the 3-star hotel.
    • Torre Pali Tower stands approximately a 15-minute ride away from the accommodation.

• Storage & Gear Services

  • What security and safety measures does the hotel offer?

    Guests can use bag storage during their stay.